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BBC News | World | UK Edition

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ABC News - Business

Dilbert Daily Strip

BBC Radio Newspod

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Daily To Do List

grammar exercises
vocab and collocations

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Calendar

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Hi there how are you going?

Useful Websites

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Course Program

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Business Administration Course

Course program

Week

Topic

Text type

Topics including excursions & community talks/speakers

Key employability skills

Key resources

Modules

Los

Assessment method

1

Self analysis

Resumes

Surveys

Mind maps

Online information

Listing personal skills of a good administrator

 

Excursion to Randwick Tafe – Speaker / tour of bus admin dept/questions & ans about courses

Communication

Team work

Using technology

Self-management

Learning

 

 

Vocabulary

Course Books

 

 

 

2

Customer service

Telephone exchanges

Job ads

Role play – dealing with customers

Tecnology

Cultural understanding

Getting it Right at Work – Customer Service

111/G

1

observation

3

Prioritising work  & personal organisational skills

Schedules

Diaries

Forms

Case studies

Goal setting

Problem solving

Team work

Planning & Organising

Keys to work

11/H

1

Observation / document

4

Organise schedules

Diaries

Emails

minutes

Planning events

Collecting and organising information

Excursion – Waverley Council

Problem solving

Technology

Self-management

Team work

Initiave

Getting it Right at Work – Negotiating and problem solving skills

11/H

 

111/G

 

 

 

2

 

 

2

Observation

 

 

 

Peer

5

 

 

 

Design and produce business documents

Letters

Emails

Agendas

Running meetings

Problem solving

Technology

Self Management

Team work

Initiative

Getting it Right at Work – Negotiating and problem solving skills

11/H

 

 

111/G

2

 

 

 

2

 

Document

 

 

 

Roleplay - recording

6

Design and produce business documents

Newsletters

Publishing a Newsletter

Teamwork

Technology

Planning & organising

Communication

Recycling Advanced English

 

 

RPL – if required

 

Q & A

Blog

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