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Business Administration Course
Course program
Week | Topic | Text type | Topics including excursions & community talks/speakers | Key employability skills | Key resources | Modules | Los | Assessment method |
1 | Self analysis | Resumes Surveys Mind maps Online information | Listing personal skills of a good administrator
Excursion to Randwick Tafe – Speaker / tour of bus admin dept/questions & ans about courses | Communication Team work Using technology Self-management Learning
| Vocabulary Course Books |
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2 | Customer service | Telephone exchanges Job ads | Role play – dealing with customers | Tecnology Cultural understanding | Getting it Right at Work – Customer Service | 111/G | 1 | observation |
3 | Prioritising work & personal organisational skills | Schedules Diaries Forms | Case studies Goal setting | Problem solving Team work Planning & Organising | Keys to work | 11/H | 1 | Observation / document |
4 | Organise schedules | Diaries Emails minutes | Planning events Collecting and organising information Excursion – Waverley Council | Problem solving Technology Self-management Team work Initiave | Getting it Right at Work – Negotiating and problem solving skills | 11/H
111/G
| 2
2 | Observation
Peer |
5
| Design and produce business documents | Letters Emails Agendas | Running meetings | Problem solving Technology Self Management Team work Initiative | Getting it Right at Work – Negotiating and problem solving skills | 11/H
111/G | 2
2
| Document
Roleplay - recording |
6 | Design and produce business documents | Newsletters | Publishing a Newsletter | Teamwork Technology Planning & organising Communication | Recycling Advanced English |
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| RPL – if required |