Dear managers and e-learning teachers.
Problems administrating students in our online courses
We continue to have problems administrating students in our online courses.
All these problems relate to the data base set up driving student account administration.
At present all administration activities below must be done individually - one by one:
- creating new accounts
- changing student's course access
- archiving students
- moving students out of groups that are to be deleted
While it may appear that we can delete students this is not actually the case and when tried recently by ZIS resulted in all the recent repeated problems of not being able to create students, and losing those students successfully created during the problem week.
Current Problem
What we now have is 800 student accounts sitting in limbo in englishatames causing problems for you.
- If you try to create a student on this invisable list then you will be told you can't because they are in the system
- I can see them in one report I can run but I can't reactivate them or delete them
- James can only work with them one at a time
Actions
1. I have emailed to you the list as a very long (35 pages) word doc.
- You will need to check against this if you get the message that the student exists but
you can't locate them in the LMS. This is time consumming for you and only a temporary solution.
- You will then need to change the student logon details to be unique to that student.
eg add the number 8 to the student id to indicate 2008.
- Students and teachers will then need to be told of this change to login details for those students.
2. James has been notified and all these data base problems are on the agenda for the next AMES ZIS consultation with James in May
Ongoing steps you can take to help this situation
Please have all students assigned to a group. If you want to move them out of the active groups then add them to the appropriate archive group - Thit or Stephen.
Unfortunately with this LMS and database set up this can only be done one at a time so again it is an ongoing, very time consumming job.
Managers
You may want to look at ideas to manage the time involved eg using admin staff to do routine housekeeping tasks.
Could you also pass this email onto any clerical staff that do data entry into the online courses so they are kept informed.
LMS manual.pdf
Centre table.doc
